What’s the Best Use of Google Helpouts in Your Small Business?

Usually when we think of Google we aren’t exactly getting warm and fuzzy all over. Instead it’s usually the opposite! This time it’s different. The newest offering from the folks in Mountain View is aptly named Google Helpouts. And we’re here to tell you, so far we love it!

What are Google Helpouts?

12872810_sGoogle Helpouts are video chats, performed on a timed basis either for free or paid, on the same video chat platform as Google Hangouts. The main difference is however, these are one-on-one video chats designed to offer specific assistance to those who request it. You will find at this time eight major categories where people can locate someone to help them, and the options are quite broad. One provider may be offering technical computer help, another guitar lessons and yet another home electronic advice. The choices are endless. All providers are okayed by Google, and are rated by their users.

Can a small business take advantage of Google Helpouts?

There are many ways a small business can utilize Google Helpouts. Lessons, tutorials, advice and one-to-one help can go a long way toward introducing your business to the local community, as well as strengthening your brand and reputation. Think carefully about how your business can benefit from this source of lead generation, and whether or not it’s a good idea to charge for your services. A free consult may be just what is required to develop a lot of the know, like, and trust you are wanting. It could end up being the best business card you ever made!

How do you get started with Google Helpouts?

You’ll need to request an invitation, and then make sure you’ve got the technical equipment needed. (You very likely already do!) You’ll also need to download the Helpouts plugin from Google. Once you’re approved it’s simply a matter of going out there and helping people, and watch as your brand grows in reputation and sales.

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